Kelowna, BCFamily-owned since 1984
Norlock designs, supplies, installs and services coolers, freezers, glycol systems and ice plants for businesses in Kelowna and across the Okanagan.
Equipment down? Call Tyler 250-801-0331 or Norman 250-862-6879
Illustrative refrigeration system. Simplified, and not a drawing of a Norlock installation.
What do you need?
A cooler running warm, a compressor that keeps tripping, a glycol loop that won’t hold temperature. Tell Norlock what the equipment is doing and where it is.
Norlock helps you choose the equipment, then supplies, installs and commissions it. The first consultation is complimentary.
Regular service finds faults while they are still small. Norlock can schedule the work before your peak: ahead of harvest, crush or the ice season.
Replacing or expanding an existing plant? Norlock also handles upgrades, heat recovery, dehumidification and controls.
Work in the field
Photographs from Norlock’s own website. Open one to see it larger with the details Norlock gives.
Ice arenas
The unit the 3D model at the top of this page is based on.
From Norlock’s home page. A second photograph of the same unit appears on Norlock’s ice arena page, titled “Evap-Condenser-refrigeration”.
For arenas and curling rinks, Norlock assesses compressors, chillers, condensers and brine or glycol pumps against the ice load, plant layout and service needs.
Wineries
Glycol-cooled tanks, each with its own temperature control.
From Norlock’s home and maintenance pages, where the image is titled “climatecontroltanks”. Cropped here: the original has a controller and a phone montaged over one corner.
Norlock sizes chillers, piping and pumps around fermentation loads, tank temperatures and seasonal demand. Individual tank controls let winemakers set temperatures tank by tank.
Food processing
Process freezing on a food production line.
From the “What we do” gallery on Norlock’s home page, captioned “Blast Freezer Tunnel”.
Norlock lists food and beverage process refrigeration, blast tunnels, chillers and hydro coolers among its industrial work.
Cold storage
Cold rooms for growers and packinghouses.
From Norlock’s fruit and produce page, where the image is described as “fruit coolers, walk-in cooler / freezer”.
Norlock sizes cold rooms, walk-in coolers and freezers around harvest volumes, incoming product temperatures and cooling times, and coordinates refrigeration for controlled-atmosphere storage.
Ice arenas
The heart of an ice plant.
From Norlock’s ice arena page, where the image is titled “Chiller”. The label on the vessel reads “Ammonia chiller”.
Norlock installs, upgrades and services arena refrigeration plants, and provides planned maintenance and troubleshooting.
Food processing
A freezer box built inside an existing building.
From the “What we do” gallery on Norlock’s home page, captioned “Walk-in Ice Cream Freezer”.
Norlock supplies and installs walk-in coolers and freezers, and repairs and maintains existing ones.
Wineries
One controller per tank on the glycol system.
From Norlock’s winery page: “Thermostatic control for glycol system for chilling wine tanks.”
Norlock coordinates glycol flow, piping and controls so cooling goes where it is needed.
Cold storage
Large evaporators set above a refrigerated store.
From Norlock’s fruit and produce page: “Industrial freezer refrigeration equipment. Large evaporators installed above a refrigerated storage facility.” Cropped here to the photographs.
Ice arenas
Cooling-floor pipes and return bends before the slab is poured.
From Norlock’s ice arena page, where the image is titled “return bends cooling floor piping”.
Norlock designs, installs and services refrigeration systems for municipal arenas, community rinks and curling clubs, for new ice plants and upgrades.
Wineries
Copper glycol piping and an electric valve at the tank jacket.
From Norlock’s winery page: “PLC system running electric modulating valve for precise control of wine cooling.”
The company
Norlock Refrigeration plans, installs and maintains refrigeration and HVAC systems for commercial and industrial customers. The work ranges from cold storage and winery process cooling to arena refrigeration and industrial plants.
You deal with Tyler or Norman directly, from the first conversation through installation, commissioning and ongoing service.
Norlock’s arena experience includes the men’s and women’s hockey facilities for the 2002 Salt Lake City Winter Olympics and the Bank of America Centre in Boise.
From facility operators
Excerpts from client letters published on Norlock’s About page. The letters are undated there.
A strong sense of detail, diligence, and overall care from design, build, installation, and ensuring our staff felt comfortable with taking over operations.
They have rebuilt two compressors and adjusted the other compressors resulting in reduced hours of operation of all 4 Compressors by 20 to 30%.
It has been up and running since September, with a few minor glitches and no down time, everything has worked excellent.
Norm spent time training our Arena staff and has followed up regularly since the work was completed to make sure everything is running smoothly.
Norlock Refrigeration has proven to be very conscientious about their work, and always put the concerns of the client first.
Service area
Norlock serves Kelowna and the Okanagan, and takes on selected projects across British Columbia. If you are not sure whether your site is in range, ask.
Past clients, not a list of regular service routes. Travel outside the Okanagan is by arrangement.
Before you call
Still unsure? A short call is usually the quickest way to find out.
Call. Tyler is on 250-801-0331 and Norman is on 250-862-6879. If you can’t call right now, use and the form will prepare an email with the details Norlock needs.
Norlock’s website does not publish service hours or an emergency line, so this page does not promise a response time. Call Tyler or Norman to ask about availability for your site.
Coolers and freezers, chillers, glycol systems, pumps, piping and controls. That covers arena and curling rink ice plants, fruit cold storage and hydrocooling, winery, brewery and distillery cooling, and commercial HVAC, heat recovery and dehumidification. Norlock works on both ammonia and non-CFC systems.
Yes. The project form asks what kind of facility you run, where it is, what you need and a rough timeline. Capacities, temperatures and refrigerants are optional. Norlock offers a complimentary initial consultation, and reviews loads, temperatures and existing equipment with you.
It depends on the equipment and what you need from it. Norlock’s stated view is that an upgrade should have a clear purpose: improved reliability, added capacity, better control or reduced energy use. Choose “Upgrade” in the project form and describe what the current system is not doing for you.
Yes. For wineries, fruit storage, arenas and other process users, Norlock can plan service before peak demand and review system performance over time.
Norlock reviews energy use and can help assemble the technical information for an application. Eligibility and funding are decided by the utility or program administrator.
